Thursday, August 30, 2012

Demo Issues Saving Files to Library

Having issues saving files to your library from you test 2008/R2 server.  I have a single test server with everything loaded.  AD, DNS, SQL, SharePoint etc….  I was getting several errors when trying to save documents to my library.  Here are my steps to get the demos to work.

First check to make sure that WebDAV is running.  Add the Desktop Experience Feature in Server Manager.

image

Make sure WebClient is up and running in Config/Services in Server Manager

image

Second turn off the IE ESC or IE Enhanced Security Configuration in Server Summary or Overview of Server Manager

image

Finally

Found you need to stop System Event Notification Service.

image

http://www.sharepointroundtable.com/blogs/vmaximiuk/archive/2008/11/14/quote-cannot-connect-to-the-server-at-this-time-quote.aspx

More settings in IE that can cause issues (thx Jin see below for reference)

this is the documentation i used to resolve this issue. while this will resolve all the authentication problems it does introduce a few security issues (see below). also Firefox does not ask to authenticate because it caches the documents from SharePoint locally, which will not allow updating documents on the server. from what i have tried nothing in application management will fix this issue. this must be done on all computers connecting to SharePoint. my suggestion is to setup a group policy, which i have done. so far so good.

Jin

Problem:

You are prompted to enter your user name and your password when you open a Microsoft Office document in IE.

This is my documentation that I implement and this will take care of the authentication issues. however, with it comes security issues that you should relay to your users. also with Firefox the reasons you do not get the authentication issues is because Firefox does not use active x and it caches everything to the local computer. essentially you will not be able to

Attention:

  • Only perform the solution on your own computer.
  • Only perform this action on a password-protected computer.
  • Never perform this action on a publicly accessible computer, i.e. at a library or internet cafe.

Solution:

Make the Portal a Trusted Site in Internet Explorer

Another solution is to go into Internet Explorer and designate the portal as a "Trusted Site". Once a secure website is designated a "Trusted Site", you are never required to log on again, not even when you initially enter the site. For this reason, we ask that you take great care when implementing this solution.

To make the portal a Trusted Site:

1. Open Internet Explorer

2. Log on to the portal home page

3. On the Internet Explorer tool bar, select the "Tools" menu, then select "Internet Options".

4. Select the "Security" and than "Trusted Sites" tab

5. Select the "Sites" button

6. Add the portal address in the "Add this website to the zone" box. Click "Add" and "Close".

  • If the portal web address is not in the input field, then copy and paste it from the browser address at the top of your browser window.
  • Do not check "Require server verification (https) for all sites in this zone"

7. Click on the "Custom Level" button.

8. Scroll down to the middle and enable "Display mixed content"

9. Scroll down to the bottom

  • Under "User Authentication/Logon", select "Automatic logon with Current Username and Password" and click "OK"

10. Click "OK" twice to close all dialog boxes

11. The next time you log on, be sure to select "Remember my password"

References for more settings in IE that can cause issues

http://social.technet.microsoft.com/Forums/en/sharepointadmin/thread/45feb132-c304-4521-8b79-42236a829aab

Update http://www.mysharepointadventures.com/2012/02/sharepoint-keeps-prompting-for-credentials/

No comments:

Post a Comment