MCSA: Office 365 Solutions Associate

70-346 - Managing Office 365 Identities and Requirements

http://www.microsoft.com/learning/en-us/exam-70-346.aspx

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Provision Office 365
(15–20%)

Provision tenants
Configure the tenant name, tenant region, global administrator; manage tenant subscriptions; and manage the licensing model
Add and configure custom domains
Specify domain name, confirm ownership, specify domain purpose, and move ownership of DNS to Office 365
Plan a pilot
Designate pilot users, identify workloads that don’t require migration, run the Office 365 onramp readiness tool, create a test plan or use case, and connect existing email accounts for pilot users, service descriptions
Preparation resources
Prepare to provision users through directory synchronization to Office 365
Set up your custom domain in Office 365
Plan an Office 365 pilot deployment
 

Plan and implement networking and security in Office 365
(15–20%)

Configure DNS records for services
Creating DNS records for Exchange, Lync, and SharePoint
Enable client connectivity to Office 365
Configure proxy server to allow anonymous access to Office 365 URLs, configure firewalls for outbound port access to Office 365, recommend bandwidth, Internet connectivity for clients, and deploy desktop setup for previous versions of Office clients
Administer rights management (RM)
Activate rights management, Office integration with rights management, assign roles for Windows Azure Active Directory (WAAD) RM, and enable recovery of protected document
Manage administrator roles in Office 365
Permission model, create or revoke assignment of administrative roles or the administrative model, determine and assign global administrator, billing administrator and user administrator, delegated administrator, and control password resets
Preparation resources
Network security
Create DNS records for Office 365 when you manage your DNS records
Administration roles in Office 365

Manage cloud identities
(15–20%)

Configure password management
Expiration policy, password complexity, password resets, and Administration Center
Manage user and security groups
Bulk import, Windows Azure Active Directory Graph API, soft delete, Administration Center, and multi-factor authentication
Manage cloud identities with Windows PowerShell
Configure passwords to never expire, bulk update of user properties, bulk user creation, Windows Azure Active Directory cmdlets, bulk user license management, and hard delete users
Preparation resources
Password policy in Windows Azure AD
User account management
Manage Windows Azure AD using Windows PowerShell

Implement and manage identities by using DirSync
(15–20%)

Prepare on-premises Active Directory for DirSync
Plan for non-routable domain names, clean up existing objects, plan for filtering Active Directory, and support for multiple forests
Set up DirSync [WAAD sync tool]
Soft match filtering and identify synchronized attributes, password sync, and installation requirements
Manage Active Directory users and groups with DirSync in place
Delete, create, modify, and schedule and force synchronization
Preparation resources
Plan for directory synchronization for Office 365
Prepare for directory synchronization

Review requirements for the directory synchronization computer

Review requirements for the domain controllers

Ensure you have administrator permissions

Review performance considerations

Review hardware recommendations

Review UPN Requirements Synchronize your directories

Configure directory synchronization

Force directory synchronization

Next step: Verify directory synchronization Configure directory synchronization

Directory synchronization roadmap

Prepare for directory synchronization

Activate directory synchronization

Set up your directory sync computer

Use the Configuration Wizard to sync your directories

Activate synced users

Manage directory synchronization

Troubleshoot directory synchronization Shibboleth Identity Provider, see http://go.microsoft.com/fwlink/?LinkID=256497

Implement and manage federated identities
(single sign-on [SSO])
(15–20%)

Plan requirements for Active Directory Federation Services (AD FS)
Namespaces and certificates, plan AD FS internal topologies and dependencies, plan AD FS proxy topologies, network requirements, multi-factor authentication, and access filtering using claims rules
Install and manage AD FS servers
Create AD FS service account, configure farm or stand-alone settings, add additional servers, convert from standard to federated domain, and manage certificate lifecycle
Install and manage AD FS proxy servers
Set up perimeter network name resolution, install required Windows roles and features, set up certificates, configure AD FS proxy settings, and set custom proxy forms login page
Preparation resources
Plan your AD FS deployment
Checklist: Use AD FS to implement and manage single sign-on
Administering Office 365 Jump Start (03): DirSync, SSO, and ADFS

Monitor and troubleshoot Office 365 availability and usage
(15–20%)

Analyze reports
Service reports, mail protection reports, auditing log, and portal email hygiene reports
Monitor service health
RSS feed, service health dashboard (including awareness of planned maintenance, service updates, and historical data), Office 365 Management Pack for System Center Operations Manager, and Windows PowerShell cmdlets
Isolate service interruption
Create a service request
Microsoft Remote Connectivity Analyzer (RCA)

• Exchange – ActiveSync, ActiveSync Autodiscover, Web Services, Outlook, Email
• Lync – Remote Connectivity Test, Autodiscover Web Service Remote Connectivity Test
• Office 365 – General, ActiveSync, Exchange Web Services, Outlook, Email, Mail Flow, Free/Busy
• Client - Microsoft Connectivity Analyzer Tool or Microsoft Lync Connectivity Analyzer Tool
• Message Analyzer – Analyze Headers

  Microsoft Online Services Diagnostics and Logging (MOSDAL) support toolkit fixes the following …
Office 365

• Email and Calendar with Exchange Online
• Instant messaging (IM) and online meetings with Lync Online
• Office Web Apps
• Websites and collaboration with SharePoint Online
• Office Professional Plus
• Directory synchronization (Admins only)
• Single sign-on (SSO) with Active Directory Federation Services (AD FS) (Admins only) 
• Domain verification and DNS setup (Admins only)
• Exchange hybrid configuration (Admins only)

Other

• Microsoft Live Meeting

Transport Reliability IP Probe (TRIPP) - Lync
Microsoft Connectivity Analyzer tool
free/busy tips and tricks
Hybrid Free/Busy Troubleshooter

Additional Pages

Exchange Server 2013 Hybrid Deployments
The Microsoft Connectivity Analyzer Video
Fix Outlook connection issues

Service Descriptions
Great Links
http://office.microsoft.com/en-us/office365-suite-help/create-dns-records-at-any-dns-hosting-provider-for-office-365-HA103479204.aspx

70-347 - Enabling Office 365 Services

Exam Information
http://www.microsoft.com/learning/en-us/exam-70-347.aspx

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam.
Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Manage clients and end-user devices (20–25%)

• Manage user-driven client deployments
  
  • Restrict self-provisioning of Office 365 ProPlus, Windows Store Apps and Mobile Apps, activation/revoke activation, and Office for Mac
• Manage IT deployments of Office 365 ProPlus
  
  • Manage deployment, manage streaming updates, use the Office deployment tool, and customize deployment
• Set up telemetry and reporting
  
  • Enable telemetry through Group Policy, set up telemetry service, report user issues, and deploy agent
• Plan for Office clients
  
  • Outlook, Lync client, Office on Demand, Office Web Apps, and click-to-run versus MSI

Preparation resources

• Office 365 deployment guide
  
• Configure and deploy Telemetry Dashboard

Provision SharePoint Online site collections (20–25%)

• Configure external user sharing
  
  • Enable globally, enable per site collection, share with external users, and remove external user access
• Create SharePoint site collection
  
  • Set SharePoint Online site collection administrator, set resource quota and warning level, configure public website, set storage quota for site collection, and configure name and URL of site collection
• Plan a collaboration solution
  
  • Yammer versus newsfeeds, coauthoring, Project Online, access files across multiple client devices (for example, migrate files to SkyDrive Pro), Excel services, Visio services, App Store, and the need for enterprise eDiscovery

Preparation resources

• SharePoint Online planning guide for Office 365 Small Business
  
• Manage external sharing for your SharePoint Online environment
  
• Create or delete a site collection

Configure Exchange Online and Lync Online for end users (25–30%)

• Configure additional email addresses for users
  
  • Change default/reply to address, bulk add/remove for new domain, manage secondary email aliases, and SIP addresses
• Create and manage external contacts, resources, and groups
  
  • Create and manage resource mailboxes, create shared mailboxes, create external contacts, assign additional email address to contacts, create and manage distribution list and members, and delegate permissions

• Configure personal archive policies
  
  • Enable personal archive for mailboxes, create custom retention policy, create retention tags, apply retention policy to mailboxes, and review and modify default retention policy
    
• Configure Lync end-user communication settings
  
  • Turn off non-archived features for compliance, configure presence, available services, and configure per user external communication
     

Preparation resources

• Manage mail contacts
  
• Configure Exchange Online archiving
  
• Let Lync Online users communicate outside your organization

Plan for Exchange Online and Lync Online (25–30%)

• Manage anti-malware and anti-spam policies
• Release quarantine, configure SPAM confidence level or more here, configure white and black lists, and configure notifications – great non-Microsoft link
  
  
• Recommend a mailbox migration strategy
  
  • Staged, cutover, hybrid, and IMAP
• Plan for Exchange Online
  
  • Plan client requirements for archive, manage e-discovery, enable Legal hold, configure OWA access, and configure ActiveSync

  

• Manage Lync global external communications settings
  
  • Enable external access, manage domains, manage public IM connectivity, customize meeting invitations, and disable push notification service  

  

Preparation resources

• Plan an Exchange Online hybrid deployment in Office 365
  
• Exchange hybrid deployment and migration with Office 365
  
• Plan for Lync Online in Office 365

Additional Pages
Add/Remove ProPlus Licenses